Terms and Conditions
In the interests of transparency and clarity, these are the Terms and Conditions (“T&Cs”) under which we will work with you. If you have any questions, concerns, or doubts regarding these terms or their application, please contact us directly so we can address them promptly.
1. Nature of Services
Re-Set Consulting provides strategic advisory services only. We do not provide tax, financial, legal, or accounting advice. All advice is general in nature and based on professional experience and structured methodologies. Clients should obtain independent professional advice where appropriate.
2. No Warranties or Guarantees
To the maximum extent permitted by law, no warranty is given as to the accuracy, completeness, or suitability of advice provided. No representation is made that implementation of recommendations will achieve specific financial or commercial outcomes. Forward-looking statements are inherently uncertain.
3. Client Responsibility
The Client remains solely responsible for implementation, operational decisions, staffing, financial management, and business outcomes. Re-Set Consulting is not responsible for outcomes arising from implementation decisions or incomplete information supplied by the Client.
4. Fees and Payment
Fees are payable in accordance with the relevant Engagement Agreement. Unless expressly stated otherwise in writing, fees are not contingent upon business performance or results. Additional services outside scope must be agreed in writing prior to commencement.
5. Intellectual Property
All intellectual property rights in frameworks, methodologies, templates, documents, and materials remain the sole property of Re-Set Consulting. Upon full payment, the Client is granted a non-exclusive, non-transferable licence to use materials internally within their business. Materials may not be reproduced, distributed, sublicensed, or commercialised externally without prior written consent.
6. Confidentiality
Each party agrees to keep confidential all non-public information disclosed during the engagement, except where disclosure is required by law.
7. Limitation of Liability
To the fullest extent permitted by law, Re-Set Consulting’s total aggregate liability shall not exceed the total fees paid for the relevant engagement. Re-Set Consulting shall not be liable for any indirect, consequential, or economic loss including loss of profit or opportunity.
8. Indemnity
The Client indemnifies Re-Set Consulting against any claims, losses, liabilities, or expenses arising from implementation of advice, reliance on Client-supplied information, or decisions made by the Client.
9. Governing Law
These Terms & Conditions are governed by the laws of New Zealand. Any disputes shall be subject to the exclusive jurisdiction of the New Zealand courts.
10. Working Principles
You can find out more about our Working Principles from our About Us page.